During Your Rental
- If severe weather develops during your rental, return to our location immediately
- Prorated refunds available for rentals cut short by severe weather
- Follow our SMS alerts for weather updates during your rental
Contact
For weather-related questions or cancellations:
- Call: 417-420-9373
- Email: info@bikebranson.com
Fair Weather Policy
We reserve the right to cancel or modify rentals at our discretion due to any weather conditions we deem unsafe. While the following conditions will typically result in cancellation, we may cancel rentals in other weather situations as needed to ensure customer safety:
Temperature
- Below 54°F (12°C)
- Heat index above 105°F (41°C)
Precipitation
- Active rainfall exceeding 0.1 inches per hour
- Forecasted thunderstorms
- Snow or sleet
- Freezing rain
- Hail of any size
Wind
- Sustained winds above 25 mph
- Wind gusts exceeding 35 mph
Other Conditions
- Lightning within 10 miles
- Flash flood warnings
- Severe weather watches or warnings
- Excessive heat warnings
- Winter weather advisories
Cancellation Policy
Our Cancellation
- We will monitor weather conditions 24 hours before your rental
- If severe weather is forecasted, we will contact you via SMS and email
- You will receive a full refund for weather-related cancellations made by our team
- We may offer to reschedule your rental for a different time or date
Customer Cancellation
- Check weather conditions before your rental
- Cancel at least 2 hours before rental time if weather meets our criteria
- Contact our team with screenshots of weather forecasts from the National Weather Service
- Receive a weather credit or full refund if conditions meet our criteria
Last Updated: January 30, 2025