Privacy Policy
Last updated: January 30, 2025
Introduction
Welcome to Bike Branson (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and bike rental services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Government-issued identification for bike rentals
- Payment information
- Emergency contact information
- Physical characteristics (height, weight) for proper bike fitting
- Photos of identification documents and rental equipment condition
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Usage data and browsing patterns
- Location data (with your consent)
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information to:
- Process and manage bike rentals
- Communicate about your reservations
- Process payments
- Provide customer support
- Send service-related notifications
- Verify your identity
- Prevent fraud and ensure safety
- Improve our services
- Comply with legal obligations
Information Sharing
We may share your information with:
- Payment processors to handle transactions
- Insurance providers for coverage purposes
- Law enforcement when required by law
- Third-party service providers who assist in our operations
- Emergency services in case of accidents or emergencies
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Limited staff access to personal information
- Secure data storage systems
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Object to certain data processing
- Request data portability
Cookie Policy
We use cookies to:
- Maintain your session
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookie settings through your browser preferences.
Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect information from children under 18 without parental consent.
Governing Law
This privacy policy is governed by the laws of the State of Missouri, United States. Our handling of your personal information complies with Missouri Revised Statutes Chapter 407 (Consumer Protection) and Missouri’s Data Breach Notification Law (Mo. Rev. Stat. § 407.1500).
Missouri-Specific Privacy Rights
Under Missouri law, you have the following additional rights:
- To receive prompt notification in the event of a data breach affecting your personal information
- To be informed about what categories of personal information we collect and how we use it
- To know what information we share with third parties
- To pursue legal remedies under Missouri consumer protection laws
Data Breach Notification
In accordance with Mo. Rev. Stat. § 407.1500, we will notify you without unreasonable delay in the event of a data breach that compromises the security, confidentiality, or integrity of your personal information. The notification will include:
- A description of the incident
- The type of personal information affected
- Steps we are taking to protect your information
- Steps you can take to protect yourself
- Contact information for further assistance
Changes to This Policy
We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on our website.
Contact Us
For questions about this privacy policy or our privacy practices, please contact us at: Bike Branson, Email: info@bikebranson.com, Phone: (417) 420-9373, Address: 5377 Historic Hwy 165, Branson, MO 65616
For Missouri residents seeking additional information about their privacy rights, you may also contact: Missouri Attorney General’s Office Supreme Court Building 207 W. High St. P.O. Box 899 Jefferson City, MO 65102 Phone: 573-751-3321