Terms of Service - bikebranson.com

Terms of Service

Last updated: January 30, 2025

1. Agreement to Terms

By accessing and using the services of [Your Bike Rental Business Name] (“we,” “our,” or “us”), including our website and bike rental services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.

2. Rental Requirements

2.1 Age and Identification

Renters must be at least 18 years old
Valid government-issued photo ID required
Credit card in renter’s name required for security deposit

2.2 Physical Requirements

Riders must be physically able to operate the bicycle safely
Weight limits apply according to bicycle specifications
Proper attire required (closed-toe shoes, no loose clothing)

3. Rental Process

3.1 Reservations

Reservations subject to availability
Payment required at time of booking
Cancellation policies apply as detailed in Section 3.3

3.2 Security Deposits

Required for all rentals
Amount varies by bicycle type
Fully refundable upon undamaged return
Processing time: 3-5 business days after return

3.3 Cancellation Policy

Full refund: 24+ hours notice
50% refund: 12-24 hours notice
No refund: Less than 12 hours notice
Weather-related cancellations handled case-by-case

4. User Responsibilities

4.1 Equipment Care

Inspect bicycle before use
Report any issues immediately
Lock bicycle when unattended
Return equipment clean and undamaged

4.2 Safety Requirements

Helmets mandatory for all riders
Follow all traffic laws and regulations
No riding under the influence
No aggressive or stunt riding

4.3 E-Bike Specific Rules

Battery charging guidelines must be followed
No modifications to electrical systems
Speed limits must be observed
Additional training may be required

5. Liability and Insurance

5.1 Damage and Loss

Renter responsible for theft, loss, or damage
Charges based on repair/replacement cost
Damage assessment performed upon return
Right to charge credit card for damages

5.2 Insurance

Basic insurance included in rental
Optional additional coverage available
Personal injury not covered
Personal insurance may apply

5.3 Waiver of Liability

Cycling involves inherent risks
Company not liable for injuries
Renter assumes all risks
Medical costs responsibility of renter

6. Website and Booking System

6.1 Account Creation

Accurate information required
Account security responsibility of user
Right to terminate accounts
One account per user

6.2 Online Booking

Reservations subject to confirmation
Pricing subject to change
Technical issues may occur
Right to cancel due to system errors

7. Prohibited Activities

No subletting or transfer of rentals
No commercial use without permission
No illegal activities
No unauthorized modifications

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of modified terms.

9. Termination

We reserve the right to terminate service to anyone, at any time, for any reason, including violation of these terms.

10. Governing Law

These terms are governed by [Missouri] law. Any disputes shall be resolved in the courts of [Missouri].

11. Contact Information

[Your Business Name] Address: [Your Address] Phone: [Your Phone] Email: [Your Email]

12. Severability

7. Mobile Messaging Terms

7.1 SMS Program Enrollment

By providing your mobile phone number and opting into our SMS program, you agree to receive text messages from [Your Business Name] regarding:

Rental status updates and confirmations
Pick-up and return reminders
Safety alerts and weather notifications
Promotional offers (if opted in)
Service updates and announcements

7.2 Message Frequency and Charges

We send up to 4 promotional messages per month
Additional transactional messages sent as needed for rentals
Message and data rates may apply
Charges are billed by and payable to your mobile service provider
We do not charge for text messages, but carrier message and data rates may apply

7.3 Supported Carriers

Program supported by major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Program availability not guaranteed for all carriers.

7.4 Opt-Out Instructions

You can stop receiving text messages at any time by:

Texting STOP to [your SMS number]
Updating preferences in your account
Contacting customer service

After opting out, you will receive one message confirming your unsubscription.

7.5 Help Instructions

For help with the SMS program:

Text HELP to [your SMS number]
Contact customer service at [phone] or [email]

7.6 Consent

You confirm that:

You are the account holder or have permission to use the mobile number provided
You are 18 years or older
You consent to receive automated marketing messages
Consent is not required to make a purchase